Contact Lunchbox Customer Service

Lunchbox customer service handles general queries and concerns via help@lunchbox.io. This email address is suitable for various inquiries, including technical issues, orders, delivery problems, account access, dashboard support, and loyalty program questions. Those with legal issues and concerns can contact the relevant agent at legal@lunchbox.io. However, sending a letter or visiting the company offices would be a better option if the matter is complex or requires you to share personal and sensitive information. For that purpose, use the address Lunchbox Technologies, Inc., 228 Park Ave S, PMB 68378, New York, 10003-1502, United States.

The company agents provide customer support daily between 8:00 AM and 10:00 PM EST. Consulting outside of these times will always ensure efficient assistance, regardless of the means. While the option to email is available outside Lunchbox hours, responses will only be during office times, making it less ideal in urgent cases. Users seeking quick solutions to their problems outside working hours can always benefit from the published information on the company website.

The Lunchbox website features many self-service resources, including FAQs, guides on onboarding, POS integration, menu management, loyalty programs, and more. Customers can also benefit from searchable articles tailored to different platform versions. Those seeking to learn more about the company can follow it on Instagram, LinkedIn, and X. That will also enable them to become a part of a global community and benefit from their insights.