Contact Lunavi Customer Service
How to Reach a Person at Lunavi
Verified Contact Information
Toll-Free Number:
-
1-866-995-3282
Customer Service:
-
1-800-690-3841Alternate Line
Lunavi Email:
General Info
Contact Information
Lunavi Website:
Lunavi Help Center:
Corporate Office Address:
Lunavi, Inc.
340 Progress Circle
Cheyenne,
Wyoming
82007
United States
Other Info (opening hours):
Other Locations:
10730 Pacific Street, Suite 040
Omaha, NE 68114
5762 Hwy 7 East
P.O. Box 54053
Markham, ON L3P 7Y4
Canada
2001 6th Avenue, Suite 2402
Seattle, WA 98121
180 Peachtree St. NE
Atlanta, GA 30303
Summary of Lunavi Customer Service Calls
484
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lunavi?
Activation/ Cancellation Question:
- “Cancel auto subscription effective 4/16/26. Do not send anymore products. I have enough for 6 months. Cancel now. I just got another package today. Cancel cancel now send email showing it’s cancelled.”
- “Cancel order”
- “I did not ask to subscribe to this I would like y’all not to go in my account again and take no more of my money and take me off of the subscription”
Payments and Charges Question:
- “Stop payment”
- “Being charged without ordering”
- “Multiple charges”
Product/ Service Question:
- “I didn't order another product from you”
- “I didn’t order more than once the product”
- “Pen does not work”
Shipping and Delivery Question:
- “Where is my order, # 796551”
- “Missing order”
- “Missing orders”
Refund Question:
- “Refund and cancel current order”
- “For a refund and cancel any further charges”
- “Get a refund”
Request for Information Question:
- “Need to speak to someone”
- “Speak to representative”
- “Update address or cancel order”
Return/ Replace Question:
- “Returning”
- “Change of address for an order”
- “Incorrectly order”
Account Question:
- “Order/ non authorized subscription”
- “Unexpected subscription to Lunavia”
- “Balance dye on subscription”
Staff Question:
- “Customer service”
- “Discontinue services/subscription”
Cards Question:
- “You took money off my card. I want it returned. Cancel any subscription”
Other Question:
- “Frustrated with lunavia”
- “I didn't make any other order from you”
- “Hablar sobre mi pedido”
Lunavi