Contact Luna Grill Customer Service

If you want to contact Luna Grill customer service via email, they have specific addresses for inquiries depending on the question. Catering-related issues can be asked at Luna Grill email at catering@lunagrill.com.

The rewards program inquiries or concerns will be directed at rewards@lunagrill.com. General questions or concerns are directed to the support@lunagrill.com. Information inquiries can be forwarded to Luna Grill email at info@lunagrill.com, although this is not for urgent purposes and usually will take 2-3 working days to answer.

The Luna Grill headquarters are located at Suite 400-A, 13520 Evening Creek Dr N, San Diego, California 92128, United States. In case one should visit their headquarters, then call them beforehand to book an appointment. Formal visits can be made to the company by making a post to the above-mentioned Luna Grill address.

Luna Grill office hours operate every day with regular hours. The restaurants are open from 11 AM to 9 PM, Monday to Tuesday, and on Saturday and Sunday. If you want to email them, the email option is available anytime. However, responses are scheduled back by their hours of support.

Visit the Luna Grill website and move to the "Contact" page where you may fill out a form with any comments about dining. If you liked your meal or otherwise, you can inform them. If you have a technical issue with their ordering app or website, the form lets you describe the problem and get in touch with their support team.

The form requests you to choose one subject from the list, which includes restaurant feedback, careers, fundraisers, rewards support, real estate, investors, media inquiries, or CCPA Opt Out – Do Not Sell My Personal Information. You can even use the message box when ordering to input up to 2,000 characters or download the Luna Grill app for the Android and iOS systems to monitor orders placed and the status of one's deliveries. Answers to questions raised on the website usually take 2-3 working days.