Contact Lumo Customer Service
Lumo Phone Numbers and Emails
Customer Service:
-
+44 800 031 8542Passenger Assistance
-
+44 330 094 0362Rail Ombudsman
-
+44 345 528 0409
Lumo Emails:
Customer Service
Passenger Assistance, Rail Ombudsman
Legal
Contact Information
Lumo Website:
Lumo Help Center:
Corporate Office Address:
Lumo
The Square, 2 Broad Street West
Sheffield,
England
S1 2BQ
United Kingdom
Summary of Lumo Customer Service Calls
14
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lumo?
Refund Question:
- “Refund”
Request for Information Question:
- “Seat confirmation”
- “Poor information”
Activation/ Cancellation Question:
- “Cancelled train 14.48 on the 27th December”
Other Question:
- “Ride”
- “Missed train”
- “Luggage issue”
Ask a First Question About Lumo
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Lumo