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Contact Lumo Energy Customer Service

Lumo Energy Phone Numbers and Emails

  • +61 130 011 5866

Customer Service:

  • +6 139 977 6109
    International
  • +61 130 086 5219

Legal:

  • +61 130 076 3499
    Privacy Inquiries
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Lumo Energy Emails:

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How to Contact Lumo Energy?

How to Contact Lumo Energy?

To talk with the Lumo Energy customer service manager in real time, dial the following number: 1300 115 866. This toll-free line is designed for assistance with providing gas or electricity, your account issues, or general inquiries. Alternatively, you can call 130 086 5219. If you are an international customer, get in touch with the Lumo Energy customer service manager at +613 9977 6109 using the international dialing format. For a quicker resolution, make sure to have your questions when calling.

Send your questions or concerns to the following Lumo Energy email: digital@lumoenergy.com.au. This is the primary address, where the dedicated company’s manager processes inquiries related to providing gas and electricity, as well as general questions about the energy company. Include essential details such as your email address and the purpose of your inquiry for faster assistance from the customer care manager in the body of the letter.

Currently, Lumo Energy does not provide a live chat option for real-time support. However, you can send a message on Facebook Messenger or via other social networks. Just click on the appropriate icon under “Help in Social Networks” in the “Contact Information” block to go to the necessary social media in one click.

Phone support is available during the following business hours: Monday through Friday from 8 a.m. to 8 p.m. and from 8 a.m. to 5 p.m. The time zones of the mentioned schedule are AEST and AEDT. For any inquiries outside these hours, use the online inquiry form on the official company website, and one of the representatives will get back to you as soon as the working week begins.

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Contact Information

Lumo Energy Website:

Lumo Energy Help Center:

Corporate Office Address:

Lumo Energy Australia Pty Limited
570 Church St.
Cremorne, Victoria 3121
Australia

Other Info (opening hours):

Customer Service Hours (AEST/AEDT):

Monday - Friday: 8:00am - 8:00pm

Saturday: 8:00am - 5:00pm


Mailing Address:

P.O. Box 4136

East Richmond, VIC 3121

More contact details

Fax:

+61 1300 136 891

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