Contact Lumo Energy Customer Service

Send your questions or concerns to the following Lumo Energy email: digital@lumoenergy.com.au. This is the primary address, where the dedicated company’s manager processes inquiries related to providing gas and electricity, as well as general questions about the energy company. Include essential details such as your email address and the purpose of your inquiry for faster assistance from the customer care manager in the body of the letter.

Currently, Lumo Energy does not provide a live chat option for real-time support. However, you can send a message on Facebook Messenger or via other social networks. Just click on the appropriate icon under “Help in Social Networks” in the “Contact Information” block to go to the necessary social media in one click.

Phone support is available during the following business hours: Monday through Friday from 8 a.m. to 8 p.m. and from 8 a.m. to 5 p.m. The time zones of the mentioned schedule are AEST and AEDT. For any inquiries outside these hours, use the online inquiry form on the official company website, and one of the representatives will get back to you as soon as the working week begins.