Not resolved

When You buy the product they automatically sign you up for a subscription service that you can not cancel. I have called multiple times to cancel with no success, they just keep taking automatic withdraws.

This companies customer service I would rate 0/10. I would use negative numbers if possible. The business model seems to be a scam or some sort where they won't cancel your subscription. When you call to cancel there is no confirmation number available, or any way to be certain you have canceled.

I just spent one hour and two minutes on the phone with them trying to confirm that they would stop auto withdraws that I do not want.

They said they will send e-mails confirming cancellation, yet they do not arrive. Avoid this company at all costs.

Product or Service Mentioned: Luminess Air Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Luminess Air Reviews

  1. 564 reviews
  2. 156 reviews
  3. 49 reviews
  4. 29 reviews
  5. 29 reviews
Luminess Air reviews