When You buy the product they automatically sign you up for a subscription service that you can not cancel. I have called multiple times to cancel with no success, they just keep taking automatic withdraws.

This companies customer service I would rate 0/10. I would use negative numbers if possible. The business model seems to be a scam or some sort where they won't cancel your subscription. When you call to cancel there is no confirmation number available, or any way to be certain you have canceled.

I just spent one hour and two minutes on the phone with them trying to confirm that they would stop auto withdraws that I do not want.

They said they will send e-mails confirming cancellation, yet they do not arrive. Avoid this company at all costs.

Product or Service Mentioned: Luminess Air Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

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