Lynchburg, Virginia
Not resolved
1.0
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I actually love the air brush and the make up, it does take ten years off my face, and being 54 I like anything that will do that. That said however, their customer service SUCKS!!!

and you would think after over a year of customer complaints about the bottles breaking open and damaging everything around them, they'ed get a flipping clue and change the bottle or get a new company to handle that end of things. There is zero reason for customers to be dealing with exploding packages and bottles especially given the ridiculous price they charge for 1/2 an ounce of foundation, and .25 ounce of other make up. Their customer service may as well not even exist. If you have the system, and it's working, go on Amazon and find somewhere else to buy your make up!

FYI though, NEVER use make up not formulated for an air brush in the air brush!!! It's not the same, and will lead to nothing but problems.

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Poor customer service.

Monetary Loss: $140.

Preferred solution: Let the company propose a solution.

Luminess Air Pros: System and the make up.

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