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Update by user Sep 16

and.... your money back guarantee doesn't exist.You never get back your original investment of 67$.

They do everything you can to charge you as much as it would cost to make all the payments.

They will give you longer to pay it off. But make no mistake,they are not offering a decent return policy by any means.

Update by user Sep 16

Oh and let's not forget the posssible 25% restocking charge!These is the worst company ever

Original review posted by user Sep 16

First of all

Your payment of this product is only one of 4 payments so the product with minimal make up is over 200$. Not to mention the recurring shipments

Want to return this?

No way.

Everything must be packaged originally, must be shipped back to them at your expense, you must even insure it.

They give you a tight deadline to return it and if you dont spend an exorbitant amount of money for expedite shipping, they don't accept it and return it back to you again at your expense.

These people charge you for everything. There is no negotiation.

DO NOT BUY THIS UNLESS YOU HAVE UNLIMITED CASH TO SPEND ON INFERIOR PRODUCTS WITH POOR CUSTOMER SERVICE

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

Luminess Air Pros: Misleading commercials about what you pay.

Luminess Air Cons: Poor customer service follow-up, Too many to list, Return policy is ridiculous.

  • luminess products and employees
  • Luminus Air Scam
  • Luminess Air Complaint
  • Misleading Commercials About What
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SourTarantula491
#1748576

In addition, they claim money back guarantee.. Well, surprise, no they don't.

They don't give you your up front payment of 67$. They just cancel future payments and monthly shipments. You still have to mail it back at your own expense and lose the 67$ just to return your money back guarantee purchase.

I called them and they told me to read the FINE PRINT. I guess it was extra fine.

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