Oxford, Alabama
With Company response Not resolved
1 comment

Cancelled subscription and continued to be charged..TOTAL RIPOFF never again the makeup is sticky and inconsistent with the sprays charged over 60 dollars a month. My daughters used it and it made both of their faces break out really bad.

Sometimes it sprays out the product and sometimes it doesn't even after cleaning. Do not buy this product.

Dont waste your money on this junk. My sister-in-law was going to order it and told her not to it was pure junk and a BIG ripoff

Product or Service Mentioned: Luminess Air Subscription.

Reason of review: Problems with payment.

Monetary Loss: $200.

Preferred solution: stop billing my card.

Luminess Air Cons: Price, Hidden cost not being told upfront.

  • luminess air brush system
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Luminess Air Response

Hi Walter,

In the email confirmation that was sent after cancelling makeup club,as well as online chat, our Representatives informed of the monthly payments that are left on your Airbrush System. We do apologize that the makeup does not work well with your daughters and would have been more than happy to accept a return, during the 30 day trial period.

However, we were not informed that you wanted to return at all.

Please know that the Airbrush System has a 1 year manufacturer warranty and we offer 3 different types of foundation to fit all skin types. We would be more than happy to answer any questions or concerns you may have, if you could please contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST.

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