I ordered this product from the TV ad for 19.95 30 day trial. I did not like the product so I thought I was discontinuing the trial.
I was charged $27.94 for a 30 day trial that was supposed to cost 19.95.
on August 22, I was charged an additional $38.95 and received an additional package in the mail. I told then I did not like the product and did not want the membership, I thought I had paid for the 30 day trial. So he told me they would return my $38.95 if I returned the package I had received. I was given a conformation number of 13208854003.
He did not mention the trial package. I just got another charge on my credit card charge for 43.94. I called customer service. She said the entire package is $129.00, and I did not return the sprayer not the trial makeup.
The piece of junk is not even worth the 27.94 I paid for it. I am returning the crap, and better receive my money back!
Product or Service Mentioned: Luminess Air Makeup.
Reason of review: Poor customer service.
Monetary Loss: $110.
Preferred solution: Full refund.
Luminess Air Pros: It was ok.
Luminess Air Cons: Hidden cost not being told up front.