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I ordered this product over the phone, but I have received no confirmation of my order. So I contacted Customer Service and requested a confirmation of my order.

I received an email saying that they sent it to me and to check my spam/junk mail folder (which I did) but there was no email. I contacted them again and they sent me the same reply. Now I'm very suspicious of this company and do not trust them. I demanded that they cancel this order and return my money, or I will press charges.

Legitimate companies do not operate this way. The whole thing is shady!!

Product or Service Mentioned: Luminess Air Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

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