Ordered during a stressful time in my life. When I called to cancel I was told they would place the membership on hold at not cost to me.
They continued to charge $59.99 to my credit card and claimed it was for the air brush. Now $420 later and I have never opened it I am told they will not take it back or refund any of my payments.
I am stuck with it and out money I need after my son's death. There should be a way customer's can be treated fairly - never order from Luminous Air!
Reason of review: Poor customer service.
Monetary Loss: $420.
Preferred solution: Full refund.
Luminess Air Cons: Not risk free, Misleading the price, Last time i talked about cancelling, Refund.