Phoenix, Arizona
With Company response Not resolved
1 comment

Its a Rip off, save your self the hassle don't even call them. Talk about a scam.

And what ever you do don't give them your credit card info. Because if you don't want it after hearing all the bull *** they will send it to you anyway.

Reason of review: Problems with payment.

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LuminessAir
Luminess Air Response
#1121122

Hi There,

We certainly would like to apologize that you feel this way. It sounds like the order was placed via automated system.

The automated system does provide the Customer Service Number to call and cancel, if you happen to change your mind on the call. Once your card information is entered,the order is placed with us. Please know that we have no problem cancelling when customers change there minds, as it is more of a hassle to ship the product out, the customer returning the product, refunding the order and refunded the shipping cost.

We are a proud accredited business of the BBB and take pride in providing world class service to all of our customers and employees here at Luminess Air. Please do not hesitate to contact s at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST if you have any questions or concerns..

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