Denver, Colorado
With Company response Not resolved
1 comment

Do not buy not a free offer colors dont match I told them I was sending back before 30 days were up they informed me that it would be a restocking fee of 125 dollars will file with Colorado Better Business Bureau

Reason of review: Not as described/ advertised.

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Luminess Air Response

Hi Tonia,

We would like to apologize that you feel this way. However, Luminess Air never informed that there was a 125 dollar restocking fee.

The 30 day amount was 29.95 to try the Professional System and 15.00 for the larger bottles of foundation.

Once the system is received back to us, as the correct steps were followed to retrieve a Return Authorization Number to return, you are all cancelled. Please do not hesitate to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST, if you have any questions or concerns.

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