97 views
0 comments

After reading several reviews complaining about over charging customers I called my bank. I was under the impression when I ordered Luminess Air that I would be charged $19.95 for the first month (aka free trial) and $39.95 per month for three months.

Period done with payments for a total just under $140.00. Well, after speaking with my bank Luminess has charged my bank account twice in June (when I purchased the system) on the 16th $43.94 + $1.00 and $38.95 + $1.00 on the 22nd. I never paid $19.95! Again in July on the 16th $43.94 + $1.00, and on the 22nd $38.95 + $1.00, August 17 $43.94 + $1.00 August 24 $38.95 + $1.00.

TOTAL: $254.67 I received one shipment of makeup a month ago which I don't need, and did not order. I still have plenty of what came with the system. My bank said I have been overcharged $115.82. I have only had the system for three months!

I was told by my bank that this is fraud, and they issued a claim against Luminess for the return of the overcharged funds they have taken out of my account. Since today is Sept 13 and in about three days another $43.95 + $1.00 will be taken out of my account I CANCELED that debit card! So I will have to go the bank for a few days if I need more cash, it's worth it! What is the $43.94 for?

And what a joke charging $1.00 every transaction! Even the bank laughed at that! What happened to the $19.95 free trial??? I am shocked that a company that is so well advertised is getting away with this outright thievery and fraud!

This must be how they can afford to have a way too long commercial at every program break!

I wonder if there is a class action lawsuit??? I'm going to check right now!

User's recommendation: USE A PRE PAID DEBIT CARD!!!!!

Monetary Loss: $116.

Preferred solution: Get my $115.00 back and see this company investigated for fraud.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Luminess Air Products and Services Reviews

Product or Service Reviews
Airbrush Makeup  1.3 107
Makeup  1.5 110
Account  7
Makeup Set  1.3 10
Makeup Brush  3