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I ordered a trail pack and after looking at the full price which was never given on the commercial, in couple of hours I called the customer center to cancel the order. I was told that it was shipped (already ?) while the automatic voice message says that a high customer volume is experienced and shipments might get delayed.

I was asked to return the product in the same condition a soon as I received it to get the refund. Received the shipment delivery after 3 weeks. As soon as I received it, I called customer service to get return authorization number. I was told am not eligible for refund as it goes for shipment and I was scared with a ton of terms & conditions.

I am spending more dollars to ship it back again. Completely fraudalent system and service.

Never going to recommend even trying out the trail period. It may still cost you a bomb.

Product or Service Mentioned: Luminess Air Airbrush Makeup System Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $75.

Preferred solution: Full refund.

Luminess Air Cons: Dont live up to the committment, Lack of stating the truth up front, Customer service lies to you.

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Anonymous
#1343774

Because there is so many negative reviews for this product, we are not going to order it. Thank all of you for your comments it has really made a difference when I order products over the internet. Again thanks