Customer service is okay, they send you the right shade when they auto send the wrong color for the season but it takes weeks to get it. The auto send gives you no warning emails that they are putting it on your card and doesn't ask if you want the same shade as the seasons change, your skin color changes.
Lots of mixing and pouring off little drops to get the right amount. I now just use my old empty containers to mix half and half to get the right shade.
Love that I never get pimples with it. I do with every other brand.
Reason of review: Order processing issue.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.