Atascadero, California
Not resolved
2.0
Details
1 comment

Well, their customer service was stellar, once I got them. Sent me a new stylus; it didn't work either.

Sent me a new compressor; same story. I gave up. I had to return the "non-working" parts at my own expense or have to pay for them, and received non-working parts AGAIN. It's in a box, mocking me.

I'm not spending any MORE money to send back parts again. Bottom line: When I can afford it, I'm getting a different brand of airbrush.

Love the concept, loved the machine during the almost-two-weeks it worked. Loved their customer service rep, who was very helpful and understanding.

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Bad quality.

Monetary Loss: $130.

Luminess Air Pros: Customer service.

Luminess Air Cons: Product does not work.

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Anonymous
#1220919

Sorry that you're out $130. I'm out $150,& counting.

My *** bank says they can't block Luminess!!!

I'm up to my eyeballs in B.S., & on a fixed income. They obviously don't care about screwing the little guy!

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