I inquired about this airbrush machine last year but was undecided about it so they started mailing me post cards with special prices and promotions and I still didn't get it, so one night I saw it on t.v and decided to call them and tell them who I was, that I was already in their system and I wanted to buy the machine at their discount price or promotion price they had been sending me letters about, long story short, I bought it for $80.00. Well I didn't really like it, I tried all different kinds of ways to use it and still I just don't like the look of it on my face.
I have the right shades and I even held it futher than 8 inches from my face and then having to clean right after you use it, who has time for that when your getting ready to go out, my regular makeup look just as good if not better, so I called them for a refund, only had it two weeks and they proceed to tell me today I bought a refurbished machine and that all sales were final, meaning I could not get a refund. Omg, I was so mad, a refurbished machine? I would not have even wasted my money had I known that to begin with and they said they told me I could not get a refund on my money if I didn't like it, that is such a lie, I am not a mental case and I know what I was told and not told, so they acted like they were going to help me today and said they would let me listen to the recorded call and I said for what you could have edited and put what you wanted in it by now, no I don't want to listen to nothing I want my money back, this is not right to treat people like this, I wish I knew about this review sight before I bought this ***.
I'm going to my bank and get my money back from my card, tell them I was scammed and im writing the better business bureau and consumer affairs and the headquarters office also. They will not get away with this and don't even bother to try to put your *** on here about contacting you to get help, been there and I saw how you help, YOU DONT YOU ARE ANOTHER SCAM ARTIST COMPANY!!!!!
Product or Service Mentioned: Luminess Air Makeup.
Monetary Loss: $80.