Not resolved

This company has the worst customer service! I ordered the product december 7 and paid for expedited shipping and I still haven't received it.

I called several times and they talked me in circles. They said to call Fedex and I called Fedex said they NEVER received my order!! I called the company back and they talked me in circles saying they can't do anything because it's now suddenly has been shipped! They offered me nothing !

I asked for my money back and he said he couldn't because it has already been shipped ! So I have to sit and wait for this product that was a christmas present. I am so upset and aggravated by them. They claim excellent customer service but I didn't receive it.

I was met with the same lines they have to say ! I wouldn't get anything from this company!!!!

Product or Service Mentioned: Luminess Air Shipping Service.

Reason of review: Order processing issue.

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