Hialeah, Florida
With Company response Not resolved

I ordered from luminous and 2 weeks after they withdrew from my bank still no products. I called the rude rep and she said it would take about another week or two.

I cancelled my order that took another week.

What a shame because I really want the product. Shame on them.

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I ordered the dinair airbrush off amazon for 99 two days ago and got it today. No secret charges.

I was gonna get luminess until I saw how much it really was.

Plus din airs makeup is cheaper and the machine isn't just one speed.


Buy it from HSN on easy pay.they won't cheat you.

Luminess Air Response

Hi There,

I want to apologize for any misunderstanding or inconvenience this may have caused you. Unfortunately,we did explain the time frame for regular ground shipping as your order was placed for 5 business days when we were contacted.

We even refunded the processing fee to process the order for you and offered to upgrade your shipping but you wanted your order cancelled. I am sorry that we could not resolve this issue for you.


I haven't received my order either. Its been over a week and I'm about to cancel.

Luminess Air Response

Hi There,

Please contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST so that we may check on your order status for you.

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