I ordered this product on June the 6th, which actually fell on a Friday. That following Monday the 9th, my credit card was charged the first initial payment.
3 weeks later, I realized not only did my product not come in but I hadn't even received a shipping confirmation.
I'm not one to start any ruckus so I sent out an email to customer service and basically asked about how long does shipment take to my zip code. 2 days later, with no reply, I sent out another email asking the same question. I got a response but it didn't answer my question. It only answered with a question, so I immediately responded. Few days later, still no answer, I forwarded that same email with my order confirmation and asked for a follow up. I got a response. It was from fed ex. That email gave me my order number and tracking number for a 2 day shipment. Fine. Kudos for fedex. However...
I emailed customer service and asked for an explanation as to why 3 weeks later, was my item only then shipped out AND the address fedex was shipping it to as all my mail goes to a PO Box. No reply. None.
2 days later, I track this package via fedex. Tracking told me it was "left at front door". Front door where? At the post office? Like. I never gave a physical address. I kept my cool and gave fed ex a call and asked what address was this item delivered to. She have me an address I hadn't lived at for over 2 years now and I don't live within a 20 mile radius near this home.
Livid, I call customer service with no luck. Picked up and hung up on. I then sent out another email and guess what??? No response. DO NOT ORDER THIS PRODUCT!!!!!!!!!! Horrible customer service and I still haven't received my item.