Edmond, Oklahoma
With Company response Not resolved

Im not happy with bottles of makeup the tips break off when you open then and the makeup doesnt do what it show on tv

Product or Service Mentioned: Luminess Air Makeup.

Reason of review: Bad quality.

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I have the same problems with their containers. I now transfer the makeup into a different container like the travel bottles from Walmart.

I now no longer lose product and no more drips all over my sink. I also switched to a matte make up using the eraser product first.

My coverage is all day. Now I just have to reach out to them about my stylus but the product is great.

Luminess Air Response

Hi There,

We do apologize for any inconvenience this may have caused you. By screwing the makeup top back on tightly, this may cause bottles to break at the tip.

It should be closed just enough to seal but not tightly closed.

As always, Luminess Air is always willing to replace any items that are defective absolutely free of charge by contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST. We also have 4 different finishes of makeup depending on skin type that you may select from to get the perfect Luminess look you desire :)

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