Orlando, Florida
With Company response Not resolved
1 comment

I order this thinking it was 29 dollars only to have 120 taken right out while we were still on the phone, try to stop it but it was a recording! WISHED I WOULD HAVE dREAL ALL THERE COMPLAINTS BEFORE! Very disappointed with this company.

Reason of review: Problems with payment.

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Luminess Air Response

Hi There,

I would like to apologize for any confusion you may have experienced while placing your order on the automated call. The recording does ask if you would like certain items added to your order and you may decline all offers,if you would only like to try the system for 29.95.

All offers were accepted on the call unfortunately, which could have been done by mistake.

We would be more than happy to delete the items you were not wanting and order only what you were calling in for by contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST. We deeply apologize for the inconvenience this may have caused you.

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