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They sound nice when you first call but they have messed up on my order and sent me parts ( not the complete machine) but I do not own the machine yet!! And the parts were not the complete machine and the product that I ordered is not complete either.

Then they would not take my call and I have been on hold dealing with them for days and days (every day) hours on hold!!! This was supposed to be a Christmas present !! Out 357.00 and watch out you will not know why you have other charges on your debit too!! NOT A Good place!!

I have filed a complaint with the BBB!! I will go all the way and take them to court!!!!!!!!!

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Order processing issue.

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Anonymous
#1261634

Hi there,

I am in the same situation you are! I was wondering if you have gotten anywhere with them?

What you told in your review they told me.

They even hung up on me! How do I file a complaint with the BBB?