Richmond, Kentucky
1 comment

I called over 2 months ago to cancel my Make-Up Club2 membership. I purchased the Luminess Air as a gift and did not want to continue to pay over $35/month.

I was told it would be canceled and given a confirmation number. I noticed today that my credit card is still being charged. (Today is Oct. 1) I tried to call again this morning and their customer service line is not functioning, so I got online and tried to "chat" with a representative.

Nobody ever responded. I think their products are fine. My friend for whom I purchased it loves it.

But, their customer service is NOT good. I'm sure if I were wanting to purchase something else, they would be much more attentive.

Product or Service Mentioned: Luminess Air Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Cancel your credit card it’s easy and they can’t get out your money