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I meant that they didnt send to the new address. as they dont read your emails for 5 days after you send it.

oh and dont call customer service as they dont understand english. their customer service is the worst ever. I have never been soo pissed with a company over their customer service as this one. ordered over a month ago and still havent received the makeup.

at this point I just want my money back. but I am sure they are getting ready to charge me again.

i just sent them an email try ing to find out how to get my money back. but I am sure it will take them forever to get back to me.

Product or Service Mentioned: Luminess Air Cosmetics Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

Luminess Air Cons: Customer service.

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