Stockbridge, Georgia
With Company response
1 comment

The ad on tv looked so good for 19.99 with shipping around 25.00

But when you get it inside the box states you will be billed 59.95 in six payments plus a makeup fee of 39.99 plus shipping will be billed to your account once a month for six months. So in other words you are paying 700 for the air brush and 350. For the makeup costing around 1050. For six months?

If you are wealthy person might be ok, also if you send it back in 30 days it cost 20 to return with Ins. If it is broken then you are sunk. If you did not get the ins. A lawyer should put in a class action suit. I am an artist air gun

For painting does not even come close to this price, and this one is tiny.

Product or Service Mentioned: Luminess Air Airbrush Makeup.

Reason of review: Problems with payment.

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LuminessAir
Luminess Air Response
#1146938

Hi There,

We would like to apologize for any misunderstanding there may have been regarding the Luminess 30 day in home trial. Here at Luminess Air, we do believe in full disclosure of all Terms and Conditions and would never place an order without Terms being agreed upon stating that you have read and understand.

The cost to try for 30 days is 19.95. Depending on upgrades added to the order, this may increase the cost to try, as well as increase the monthly payment from 5 to 6. There is also absolutely no obligation to receive the additional makeup, as it may be canceled at any time by contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST and ordered as needed. We also do not have an Airbrush System over the cost of 399.99.

We are always here to answer any of your questions regarding the price, as well as cancelling the makeup club by simply giving us a call. Again, we do apologize for the misunderstanding.