Victoria, Texas
1.4K views
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When I first place my order, it sounded like a great deal. I would only pay 3 easy payments each month.

What I did not realize that they automatically enroll you in a club. This means that every month makeup is shipped out. I was okay with that, but what I did not realize is the cost of this makeup. I was charged twice for $48.78 on Dec.

11th & another $48.78 again today!

I was not told the "club" fees would be this much. I just called to cancel all future orders.

Product or Service Mentioned: Luminess Air Makeup.

Reason of review: Problems with payment.

Luminess Air Cons: Not explained how much club fees a month were.

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LuminessAir
Luminess Air Response
#1080700

Hi There,

We would like to apologize for any misunderstanding there may be. There is absolutely no obligation to receive the additional makeup, as it may be conveniently cancelled by emailing order@luminessair.com or contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST. We greatly appreciate your business and look forward to assisting you.

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