Luminaire’s support handles user issues and inquiries via toll-free (855) 341-3620. Clients requesting assistance with orders, shipping, returns, and refunds can contact the customer service team at (305) 437-7975. Luminaire’s contact numbers are also active for product and packaging information, website issues, accessibility assistance, and general inquiries. However, to ensure better assistance, provide all the required information, including personal identification details and those concerning the issue.
To email Luminaire customer service, use one of the three published addresses that best suit the nature of your concern. Those requesting general information and help can contact the company agents at online.support@luminaire.com. The email address info@luminaire.com is also available for similar purposes. For legal and privacy inquiries, submit a request to the relevant department at privacy@luminaire.com and expect a response within a few hours or days.
Luminaire’s corporate office is in the United States at 8950 NM 33rd Street, Miami, Florida 33172. Customers who cannot receive satisfactory solutions to their problems online can send a letter or visit the Luminaire address for better assistance. When arriving at the headquarters, make an appointment with the agent over the phone beforehand for convenience. Those sending written correspondence must include all relevant details to support their claim. That will ensure effective solutions to their problems within a few days or weeks.
The company agents are available between 10:00 AM and 6:00 PM Monday through Saturday. Users consulting during the Luminaire hours get efficient assistance via all means. However, explaining your issues is significant to ensure effective responses. Those unable to receive timely solutions to their problems can consider using the resources on the company website for quick self-service.
The Luminaire website features several contact options at the bottom of its homepage. Those include the published helplines, department-specific emails, and physical addresses for the company offices. Clients can use the most suitable option to reach out or click on the FAQ for self-assistance with general queries and concerns. You can also consult via Luminaire’s chat or visit the Contact Us page to submit the online form during working hours. That will ensure quick solutions to your problems and an exceptional experience.
