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Lumiere Place is now Horseshoe Saint Louis

Contact Lumiere Place Customer Service

Lumiere Place Phone Numbers and Emails

Toll-Free Number:

  • (877) 450-7711
Call customer service

Customer Service:

  • (314) 881-7777
    For Immediate Assistance
  • (888) 238-7633
    Gambling Problem

Sales/ Reservations:

  • (314) 881-7800
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Lumiere Place Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Lumiere Place is 8774507711. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call Lumiere Place mainly because of account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Lumière Place Casino and Hotels
999 N 2nd St.
Saint Louis, Missouri 63102
United States

Fax:

+1(314) 881-7708

Lumiere Place Rating Based on 2 Reviews

Rating details

2.6
more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Lumiere Place Customer Service Calls

28 TOTAL
CALLS
00:42 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumiere Place?

Payments and Charges Question:

  • “Iver charge AND miss information”
  • “Unknown charges”
  • “Charge to my bank account for parking and I don't drive or have a car”

Shipping and Delivery Question:

  • “Lost my wallet and Casino the first three minutes that I arrived. Security didn't even take my name. They just told me to come back and check if anyone turned it in and I'm sure all my cat was stolen out of it but they were not very helpful I needed”
  • “Never received productsI need you to locate my package I did not receive it.”
  • “Never received products”

Account Question:

  • “Rewards”
  • “I lost my coach wallet with my house n car key on it , it's Brown n pink it has my ID in it my name is Christina Brown”

Return/ Replace Question:

  • “Change resevation”
  • “Return”

Staff Question:

  • “Bad customer service”

Other Question:

  • “Need toom”
  • “Local”
  • “Dropped my money in the restroom outside of the casino”
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