Contact Lumi Place Customer Service
How to Reach a Person at Lumi Place
Verified Contact Information
Toll-Free Number:
-
1-855-690-9991
Lumi Place Emails:
Customer Service
Delivery
General Info
Lumi Place Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Lumi Place Phone Number
1 (855) 690-9991
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular Lumi Place Email Address
delivery.info@lumi.place
Issue Resolution Rate
Low (27% reported full resolution)
Lumi Place Customer Service Rating
4 out of 5
Call Volume by Day
View full overview ›
Lumi Place Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Lumi Place Phone Number | 1 (855) 690-9991 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 1 minute |
| Most Popular Lumi Place Email Address | delivery.info@lumi.place |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Lumi Place Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Activation/ cancellation, account, shipping and delivery |
| Prepare before the call to Lumi Place | First and last name |
Call Volume by Day
Contact Information
Lumi Place Website:
Lumi Place Help Center:
Corporate Office Address:
Bramol Limited
Stavrou 26,
Strovolos,
Nicosia
2034
Cyprus
Summary of Lumi Place Customer Service Calls
28
TOTAL
CALLS
CALLS
01:15
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lumi Place?
Activation/ Cancellation Question:
- “I want to cancel my membership”
- “Cancellation”
- “Cancel subscription”
Account Question:
- “Account cancellation”
- “I want to stop my subscription today.”
- “I gave my account info and wanted to join Lumi but had a concussion that day and want to cancel it for now”
Shipping and Delivery Question:
- “Have not received a confirmation email but LUMI HAD DEBITED HAS DEBITED MY ACCOUNT BUT NO RECORDS IF SHIPMENT!!”
- “Missing order”
Request for Information Question:
- “Question about order received”
- “To inquire about my order”
Refund Question:
- “Need refund on my subscription”
- “Refund due”
Payments and Charges Question:
- “225 recharge no calls not work sri”
- “I was charged twice. I wanna cancel altogether. I cannot use the app. It’s very difficult.”
Return/ Replace Question:
- “Return”
Product/ Service Question:
- “My inner bucket won’t work it’s jammed”
Other Question:
- “Made mistake subscribing”
- “Issue with ordering”
Compare Lumi Place Customer Service To
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Lumi Place