Lumens Light Phone Numbers and Emails

Toll-Free Number:

  • (877) 445-4486
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Lumens Light Emails:

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Lumens Light Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Lumens Light is 8774454486.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.

  • People call Lumens Light mainly because of product/ service, return/ replace, shipping and delivery.

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How to Contact Lumens Light Customer Service?

Most Popular Number:

(877) 445-4486
Total calls: 32 Issues resolved: 2 Last call: Jun 19, 2023

You can use the only published Lumens phone number to speak to one of the company's service teams. You can dial 1-877-445-4486 anytime and enquire about the company's collections, including fans, rugs, lighting, decor, and furniture. If you dial this number outside business hours, an automated voice assistant will temporarily help you resolve the problem. However, if you need to cancel or change an order, it's recommended to call Lumnes support during their regular business hours.

Lumens Light strives to provide as much service as possible to its customers. However, at present, the company's customer service number hours are limited. Lumens support hours start at 6:00 AM and end at 5:00 PM PST, Monday through Friday. On Saturdays, these hours are between 7:00 AM and 3:30 PM Pacific Time. You can also visit the corporate office during these hours for general inquiries. The address is 2020 L Street LL10, Sacramento, CA 95811.

One of the most convenient Lumnes contact modes is to email them at This email address is created to help customers with any general issues they might have trouble with. Emailing the Lumens support team does not get you an immediate response. For urgent concerns, visit the frequently asked questions on the official website. You can also fill out the form in the FAQs section. Once you submit the team, a support representative reviews it and responds with the most effective solutions.

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Contact Information

Lumens Light Website:

Lumens Light Help Center:

Corporate Office Address:

Lumens Light
2028 K Street 2020 L Street, Suite LL10,
Sacramento, California 95811
United States

Other Info (opening hours):


Monday – Friday

6am to 5pm Pacific


7am to 3:30pm Pacific

More contact details


(916) 444-5885

Lumens Light Rating Based on 4 Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Lumens Light Customer Service Calls

03:49 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumens Light?

Product/ Service Question:

  • “Broken chendelier”
  • “To buy a fixture”
  • “Bought two lamps TL90118. One was broken.They are sending a replacement. The second one is assembled but the light does not work.”

Shipping and Delivery Question:

  • “Scheduled delivery for today from 9-1 and they have not arrived.”
  • “Delivery info”

Return/ Replace Question:

  • “Return”
  • “Set up return of LZF small swirl in natural cherry”

Staff Question:

  • “No service, still”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Ordering questions”

Other Question:

  • “Order recent”
  • “2 orders”
  • “I'm installing two ceiling fans”

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