Lumens Light Phone Numbers and Emails

Toll-Free Number:

  • (877) 445-4486
Send Message

Lumens Light Emails:

Media
Press Inquiries
community@lumens.com
Is this your business?

Lumens Light Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Lumens Light is 8774454486.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.

  • People call Lumens Light mainly because of product/ service, return/ replace, shipping and delivery.

View full overview ›

How to Contact Lumens Light Customer Service?

Most Popular Number:

(877) 445-4486
Total calls: 32 Issues resolved: 2 Last call: Jun 19, 2023

You can use the only published Lumens phone number to speak to one of the company's service teams. You can dial 1-877-445-4486 anytime and enquire about the company's collections, including fans, rugs, lighting, decor, and furniture. If you dial this number outside business hours, an automated voice assistant will temporarily help you resolve the problem. However, if you need to cancel or change an order, it's recommended to call Lumnes support during their regular business hours.

Lumens Light strives to provide as much service as possible to its customers. However, at present, the company's customer service number hours are limited. Lumens support hours start at 6:00 AM and end at 5:00 PM PST, Monday through Friday. On Saturdays, these hours are between 7:00 AM and 3:30 PM Pacific Time. You can also visit the corporate office during these hours for general inquiries. The address is 2020 L Street LL10, Sacramento, CA 95811.

One of the most convenient Lumnes contact modes is to email them at community@lumens.com. This email address is created to help customers with any general issues they might have trouble with. Emailing the Lumens support team does not get you an immediate response. For urgent concerns, visit the frequently asked questions on the official website. You can also fill out the form in the FAQs section. Once you submit the team, a support representative reviews it and responds with the most effective solutions.

PissedConsumer Club

Contact Information

Lumens Light Website:

Lumens Light Help Center:

Corporate Office Address:

Lumens Light
2028 K Street 2020 L Street, Suite LL10,
Sacramento, California 95811
United States

Other Info (opening hours):

Hours

Monday – Friday

6am to 5pm Pacific

Saturday

7am to 3:30pm Pacific

More contact details

Fax:

(916) 444-5885

Lumens Light Rating Based on 4 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty

Rating stats

Rating trend

Summary of Lumens Light Customer Service Calls

32 TOTAL
CALLS
03:49 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumens Light?

Product/ Service Question:

  • “Broken chendelier”
  • “To buy a fixture”
  • “Bought two lamps TL90118. One was broken.They are sending a replacement. The second one is assembled but the light does not work.”

Shipping and Delivery Question:

  • “Scheduled delivery for today from 9-1 and they have not arrived.”
  • “Delivery info”

Return/ Replace Question:

  • “Return”
  • “Set up return of LZF small swirl in natural cherry”

Staff Question:

  • “No service, still”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Ordering questions”

Other Question:

  • “Order recent”
  • “2 orders”
  • “I'm installing two ceiling fans”

Compare Lumens Light To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Syska India
444 reviews
1.4
Lasko Products
140 reviews
2.2
Edenpure Heater
95 reviews
2.1
Write a review
Do you have something to say about Lumens Light? What happened? What can we help you with?
Submit review Don't show this popup