Lumens Light Phone Numbers and Emails

Toll-Free Number:

  • (877) 445-4486

Lumens Light Emails:

Customer Service
Media
Press Inquiries

Lumens Light Contact Information

Lumens Light Website:

Lumens Light Help Center:

Corporate Office Address:

Lumens Light
2028 K Street 2020 L Street, Suite LL10,
Sacramento, California 95811
United States

Other Info (opening hours):

Hours

Monday – Friday

6am to 5pm Pacific

Saturday

7am to 3:30pm Pacific

Fax:

(916) 444-5885
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Lumens Light Rating Based on 2 Reviews

Rating details

2.6
more details
Customer service
Style and Design
Warranty
Product or Service Quality

Rating stats

Rating trend

Summary of Lumens Light Customer Service Calls

24 TOTAL
CALLS
03:49 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumens Light Customer Service?

Product/ Service Question:

  • “To buy a fixture”
  • “Bought two lamps TL90118. One was broken.They are sending a replacement. The second one is assembled but the light does not work.”
  • “Broken fan controller”

Shipping and Delivery Question:

  • “Scheduled delivery for today from 9-1 and they have not arrived.”
  • “Delivery info”

Return/ Replace Question:

  • “Return”
  • “Set up return of LZF small swirl in natural cherry”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Ordering questions”

Other Question:

  • “I'm installing two ceiling fans”
  • “About the arrival of my order”
  • “Can g”

About

Lumens Light Return Policy
To read more: https://www.lumens.com/customer-service/returns.html
Lumens Light Delivery Policy
To read more: https://www.lumens.com/#
Lumens Light Privacy Policy
This Privacy and Security Statement ("Privacy Statement") applies to information collected by Lumens.com, Inc.,("Lumens.com," The Company" or The Company). Lumens.com is committed to protecting the privacy of its customers ("Customers," or The User of company services). The Company have created the following Privacy Statement to give The Client of Lumens Light an overview of the type of information www.lumens.com collect, how the information is used and how the information is safeguarded. Information is collected from Customers by Lumens.com through the use of the Lumens.com Web site. This Privacy Statement applies only to information collected by Lumens.com. By visiting the Lumens.com Web site, The User of company services consent to the practices described in this Privacy Statement. In order to provide The User of Website with products of interest to The Client of Lumens Light and to continually improve The User's shopping experience on Lumens.com, www.lumens.com collect information about Lumens Light's' Customers in a variety of ways.
To read more: https://www.lumens.com/customer-service/privacy-policy.html
Lumens Light FAQ
The Customer's browser does not support iframes. Some eligible brands may include items that do not qualify for this promotion. This list is subject to change at any time. All Furniture, Furniture on Sale, Open-Box and Clearance items are also excluded from this offer. Trade Advantage is not eligible for this offer. One gift per customer, while supplies last. Lumens reserves the right to substitute an item of comparable value. Keep in mind that shipping and handling fees will be taken into consideration. The Low-Price Guarantee excludes clearance, closeout and returned items. Also, some manufacturers require that Lumens Light add a shipping surcharge to their products. Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs). The User will receive an email with the adjusted estimated ship date within 2 business days of submitting The Customer's order.
To read more: https://www.lumens.com/customer-service/faq.html
Lumens Light reviews and complaints

Lumens Light is ranked 153 out of 1989 in Appliances and Electronics category

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