Lumen Technologies Phone Numbers and Emails

Toll-Free Number:

  • (877) 453-8353
    Repair/Service Assurance
Send Message

Customer Service:

  • (303) 260-4905
    Enterprise/Retail

Complaints/ Feedback:

  • (888) 221-1687
    Commission for Complaints for Telecom-television Services

Legal:

  • (833) 980-1527
    DMCA Inquiries

Sales/ Reservations:

  • (866) 434-2555
    Local Wholesale
  • (303) 797-0208
    National Wholesale
  • (800) 871-9244

Lumen Technologies Emails:

Customer Service
Lumen Integrity Line
Headquarters
Lumen Board of Directors
Legal
Data Protection Officer, DMCA Inquiries, PeeringDB, Privacy Inquiries
media@lumen.com
news.media@lumen.com
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More phone numbers and emails Less phone numbers and emails

Lumen Technologies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Lumen Technologies Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Lumen Technologies is 8774538353. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Monday, while the shortest are on Wednesday.

  • People call Lumen Technologies mainly because of staff, product/ service and request for information.

View full overview ›

How to Contact Lumen Technologies Customer Service?

Most Popular Number:

(877) 453-8353
Repair/Service Assurance

Lumen Technologies phone number for Enterprise and Wholesale repair and technical support is 877‑453‑8353 or 303‑260‑4905, option 1.
For Electrical/Optical/DWDM support call 888‑678‑8080 option 1, then 2.
If you seek support regarding Local Ethernet/ATM/Frame Relay, dial 800‑229‑6751 option 1, then 1, then 2.
For Edge Services call 800‑536‑3273.
For Local ILEC Services call 877‑453‑8353, option 1.
To see the full list of Lumen Technologies contacts for different locations, see the “Contact Us” page.

Lumen Technologies email for Lumen Integrity support is integrityline@lumen.com.
If you see immediate support, call the company at 877‑453‑8353 or 303‑260‑4905, option 1.
The full list of the company’s phone numbers can be found on the “Contact Us” page in the “Get tech support” section.
As an alternative, you can connect Lumen Technologies via live chat. To start the live chat, go to the “Contact Us” page and click on the message icon in the down-right corner of the page.

The company is headquartered in Louisiana. Lumen Technologies address is CenturyLink, Communications, LLC, 100 CenturyLink Drive, Monroe, Louisiana 71203, United States. To contact the company via regular mail, send your letter to this address.
To find quick support, call Lumen Technologies by phone or connect with the customer support team via the live chat.

Lumen Technologies website offers several options of getting in touch with the customer care department.
To connect with the company via Lumen Technologies live chat, go to the “Contact Us” page and click the message button in the down-right corner.
To connect with the sales team, go to the “Contact Us” page and select “Connect with the Sales team” section. After that, complete an online form by providing requested information.

PissedConsumer Club

Contact Information

Lumen Technologies Website:

Lumen Technologies Help Center:

Corporate Office Address:

CenturyLink Communications, LLC
100 CenturyLink Drive
Monroe, Louisiana 71203
United States

Other Info (opening hours):

Mailing Addresses:


Centurylink Legal

1025 Eldorado Blvd

Broomfield CO 80021


Lumen Board of Directors

Post Office Box 5061,

Monroe, Louisiana 71211

More contact details

Lumen Technologies Rating Based on 4 Reviews

Rating details

1.5
more details
Coverage Area
Exchange, Refund and Cancellation Policy
Website
Billing Practices

Rating stats

Rating trend

Summary of Lumen Technologies Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lumen Technologies?

Request for Information Question:

  • “Easement question”
  • “Thank you for your assistance. How to Subpoena Quantum Fiber records of spouse account for divorce case.”

Activation/ Cancellation Question:

  • “Cancel”

Refund Question:

  • “Lumen body cream smells rancid! Want. Refund”

Staff Question:

  • “No service”

Product/ Service Question:

  • “Internet repair”

Other Question:

  • “Ticket issue”
  • “Lumen”

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