Contact Lumen Field Customer Service

A single email address, ticketagent@seahawks.com, is available for consultation with the ticketing agent for services. Clients with general and non-urgent issues can use this email to contact and expect a response within a few hours or days. However, it is comparatively less feasible than the Lumen Field customer service numbers for urgent matters requiring immediate help.

Customers who cannot resolve their problems online can contact the NFL Digital Media Group at 345 Park Avenue, New York, New York 10154, United States, for further assistance. For complex and confidential issues, visiting the Lumen Field address is recommended. Those with general queries and complaints can also visit the relevant department with an appointment. If that seems inconvenient, send a written correspondence with proof for safe communication and better assistance.

The Lumen Field Box Office operates between 10:00 AM and 2:30 PM PT from Thursday to Saturday. Although the customer service team is not available on Sunday, except for Seahawks game days, you can still email your queries and concerns and expect a response during Lumen Field hours. Customers can also resolve their issues using the featured information on the company website.

To reach Lumen Field customer service online, open the company website in your browser and complete the contact form for assistance. When doing so, provide all the required information, including your full name, email address, phone number, zip code, country, reason for inquiry, and other details. Once you submit the request, the company’s customer service team will review it and respond within 1 to 3 business days. The website also features detailed information about the company's products and policies to benefit users with general inquiries.