Lumare - Unauthorized Charges

150 of 218 Lumare reviews

I ordered trial sizes of Lumare Skin Serum and Eye Cream for the cost of shipping.6 weeks later I find my account charged $98.71 and $89.77 without my authorization.

The customer service rep claimed I had 14 days to cancel, but there is nothing on their site that makes this statement. I also didn't receive an email when I purchased the trial sizes and there was no paperwork in the shipment received that said anything about cancelling within 14 days.

I was told today that the shipment is on its way and given RMA #'s.We'll see if I get the products and if I actually get a refund.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Business model and trickery
    • Sneaky and dishonest

Reason of review:
False advertising
Preferred solution:
Full refund
Monetary loss:
$188
Product or service
Lumare Skin Trial
Review category
Cosmetics and Toiletries
review #682098

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Helpful? 3 Yes 3 1 No 1
Had the same issue 0 Yes 0
150 of 218 Lumare reviews

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