Skip to content
Write review For Business
  • Login

Contact Luma Customer Service

How to Reach a Person at Luma

Verified Contact Information

Headquarters:

  • 1-650-960-5000
Send Message

Luma Emails:

Customer Service
Support
Headquarters

Luma Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Luma Phone Number
1 (650) 960-5000
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Activation/ cancellation
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Luma?

Most Popular Number:

(650) 960-5000

Clients can consult the Luma headquarters for information and assistance via a single helpline. The number, 1-650-960-5000, is active to provide efficient responses to user requests between business hours. Calling the Luma phone number is best for help with the company's offerings, services, pricing, subscription, troubleshooting, and other relevant concerns. If the line does not connect or the problem remains unresolved, consider its alternatives, such as emailing Luma support or meeting them in person at the company headquarters.

Luma customer service actively assists users via two emails. To contact the company agents for general information and assistance, submit a request to support@lu.ma between business hours. Luma's contact email, dev@lu.ma, has been published to consult the company headquarters for specific queries and complaints. The Luma emails are reliable for general matters. However, a high request volume causes delays in the response up to two or three business days, making it less feasible for urgent issues.

Luma Labs, Inc. is the company headquarters. It is located at 3340 Hillview Ave., Palo Alto, California 94304, United States. Clients reluctant to discuss their issues online or those unable to receive satisfactory solutions to their problems can visit the Luma office for better assistance. When doing so, one must first consult the company agents on call to make an appointment and arrive between Luma's business hours. Those unable to do that can send a letter to the corporate office for safe communication and better assistance.

Luma's hours of operation are not specified. However, the support team tries to respond to each request efficiently. Those unable to find Luma's help at a specific time can consult the featured information on the company website for quick self-assistance. When consulting the Luma address in person, it is best to confirm the working hours for the relevant department when making an appointment and visit between those times for efficient assistance.

To contact the business agents via the Luma website, open it in your browser and click Help on the homepage to get directed to various articles for self-assistance. The second option is to click Contact Us on the homepage and find the department-specific emails to submit a request to the company agents. Users can also relay their queries and concerns via the Luma chat or browse the FAQs section to get answers to general questions about the company.

PissedConsumer Club

Contact Information

Luma Website:

Luma Help Center:

Corporate Office Address:

Luma Labs, Inc.
3340 Hillview Ave.
Palo Alto, California 94304
United States

Summary of Luma Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luma?

Activation/ Cancellation Question:

  • “Cancel subscription”

Other Question:

  • “My order”

Compare Luma Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Compass AI
Compass AI Customer Service
PropStream
PropStream Customer Service
Fineos
Fineos Customer Service
stars-rating-fill
3.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Luma? What happened? What can we help you with?
Submit review Don't show this popup
Luma
Reviews Contacts Community