Contact Lucy in the Sky Customer Service

Lucy in the Sky email address for general consumer assistance is shop@lucyinthesky.com. Professional customer care representatives can help you manage your order, address your issues with delivery and payment, help you request a refund or return, provide you with information about new arrivals and sales, and more.

Lucy in the Sky headquarters is based in Los Angeles. If you absolutely need to reach out to the company via mail, please send your correspondence to 1200 Wall Street, Floor 2, Los Angeles, California 90015, United States. Please note that Lucy in the Sky address for returns can be different, so contact the support team for more details before you return an item.

The company’s support team operates Monday through Friday from 7 am to 5 pm PST while Lucy in the Sky live chat is available 24/7. Please note that the company is closed during US public holidays.
If you choose to contact the company via email, please allow the support team 24 business hours to address your inquiry.

Contacting the support team via Lucy in the Sky website is very easy. All you need to do is click the “Help” button in the lower right corner of the page. Then, you can type in the question and get help from the virtual assistant or fill out a short form and leave a detailed message. To do that, please click the “Get in touch” button you see in the chat and select the “Leave a message” option.