Lenexa, Kansas
2 comments
Not resolved

I purchased 5 pairs of lucky jeans less than 45 days ago and after wearing a few times 2 pair have ripped out completely along the edge of back pocket. I have owned Lucky Jeans for 20 years and currently have several pair that are over 10 years old with absolutely no problems. I called customer service today and was told since the purchase is over 30 days they can't do anything. Hmm..jeans are made to last 30 days now. Unbelievable!

Related: Lucky Brand Jeans Review from Orlando, Florida

I would recommend anyone considering purchasing from this company to reconsider. The quality has gone in the dumps and their customer service has followed.

They have lost this 20 year consumer forever!

Review about: Lucky Brand Jeans.

I didn't like: Quality of the jeans.

Review #790552 is a subjective opinion of a user.

1.7
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Lucky Brand Jeans
Reason of Review / Monetary Loss Bad quality / $120
Preferred solution refund or replacement

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Anonymous
Overland Park, Kansas, United States #1199631

As an update, the other pairs didn't last either. I had to throw them all away after using each pair 3 or 4 times. My 10 year old jeans are still doing great.

viko
#1189299

your Lucky Brand was not made in the USA, as what it seems from the rear leather belt loop.

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