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Contact Lucidchart Customer Service

How to Reach a Person at Lucidchart

Verified Contact Information

Toll-Free Number:

  • 1-844-465-8243
Call Now
Send Message

Jobs/ Career:

veterans@golucid.co

Legal:

privacy@lucid.co
Privacy Inquiries

Lucidchart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lucidchart Phone Number
1 (844) 465-8243
Average Calls duration
1 minute
Most Popular Lucidchart Email Address
privacy@lucid.co
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Account, activation/ cancellation, payments and charges
View full overview

How to Contact Lucidchart?

The Lucidchart customer service phone number 1-844-465-8243 is a toll-free helpline published for general inquiries and assistance. People with questions about the company products, account management, and any other queries can dial this number to get support during business hours. An alternative to using the Lucidchart phone number for general information is to visit their help center on the website and browse the published articles.
Individuals needing more personalized help can join the Lucid community to ask questions, troubleshoot problems, and request new features. For efficient assistance, those sharing sensitive information or requiring back-end help from the support agent must submit a ticket when consulting the Lucidchart help center. Visiting the company headquarters, Lucid Software Inc., at 10355 S Jordan Gateway, Suite 150, South Jordan, Utah 84095, United States, is also an option to consider when facing a sensitive issue.

Individuals can contact Lucidchart customer service via two email addresses. For inquiries about jobs and new career opportunities in the company, write to veterans@golucid.co to seek information from the respective agent. The email privacy@lucid.co is available to request Lucidchart's help with legal and privacy inquiries. To ensure efficient assistance, Choose the email address most relevant to your concern and send a request during business. After reviewing the message, the company agent will respond at the latest when active.

The Lucid application is available on the company website for easy download on smart devices. Installing and activating the Lucidchart app requires customers to have a registered account. People with an account on the company website can access it using their Lucidchart login details. New users can register a free account to activate the application on their phones or tablets to create, edit, view, and export diagrams. Individuals can also save or synchronize the diagrams instantly to their registered accounts to manage a backup. To contact Lucidchart customer service through the application, tap the horizontal lines on the bottom right corner of the screen to send a request.

To contact the Lucidchart help centre online, visit the company website and click Contact Sales on the homepage. That will direct you to submit a form sharing your request. This option is best to discuss how an enterprise plan boosts collaboration and productivity across teams and workflows. Customers seeking efficient responses must include their first and last names, company email, phone number, and the details relevant to the query. People who submit this form agree to the company's privacy policy and to receive emails about their products and services. You can also contact Lucidchart customer service via the website through different options featured on the Contact page.

PissedConsumer Club

Contact Information

Lucidchart Website:

Lucidchart Help Center:

Corporate Office Address:

Lucid Software Inc.
10355 S Jordan Gateway, Suite 150
South Jordan, Utah 84095
United States

Why Customers Call Lucidchart?

Top Reasons of Customers Calls

  • Payments and Charges 24%
  • Account 24%
  • Customer Inquiries & Issues 24%
  • Activation/ Cancellation 14%
  • Product/ Service 10%
  • Cards 5%

Payments and Charges

24%
  • "Billed twice on my account"
  • "Billing issue"
  • "Billing"

Account

24%
  • "I forgot to cancel trial and was charged over $100."
  • "A subscription was started by mistake"
  • "Cannot Log In"

Customer Inquiries & Issues

24%
  • "Partner Agreement"
  • "Zahlung"
  • "Dead car"

Activation/ Cancellation

14%
  • "Cancel my subscription"
  • "Cancel membership"
  • "Cancel the trial offer"

Product/ Service

10%
  • "Tech"
  • "lost work"

Cards

5%
  • "Credit card charge"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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