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Contact Lucidchart Customer Service

Lucidchart Phone Numbers and Emails

Toll-Free Number:

  • (844) 465-8243
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Lucidchart Emails:

Jobs/ Career
Legal
Privacy Inquiries
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How to Contact Lucidchart?

Most Popular Number:

(844) 465-8243
Total calls: 23 Last call: Feb 5, 2025
author avatar
PissedConsumer Reporter

The Lucidchart customer service phone number 1-844-465-8243 is a toll-free helpline published for general inquiries and assistance. People with questions about the company products, account management, and any other queries can dial this number to get support during business hours. An alternative to using the Lucidchart phone number for general information is to visit their help center on the website and browse the published articles.
Individuals needing more personalized help can join the Lucid community to ask questions, troubleshoot problems, and request new features. For efficient assistance, those sharing sensitive information or requiring back-end help from the support agent must submit a ticket when consulting the Lucidchart help center. Visiting the company headquarters, Lucid Software Inc., at 10355 S Jordan Gateway, Suite 150, South Jordan, Utah 84095, United States, is also an option to consider when facing a sensitive issue.

Individuals can contact Lucidchart customer service via two email addresses. For inquiries about jobs and new career opportunities in the company, write to veterans@golucid.co to seek information from the respective agent. The email privacy@lucid.co is available to request Lucidchart's help with legal and privacy inquiries. To ensure efficient assistance, Choose the email address most relevant to your concern and send a request during business. After reviewing the message, the company agent will respond at the latest when active.

The Lucid application is available on the company website for easy download on smart devices. Installing and activating the Lucidchart app requires customers to have a registered account. People with an account on the company website can access it using their Lucidchart login details. New users can register a free account to activate the application on their phones or tablets to create, edit, view, and export diagrams. Individuals can also save or synchronize the diagrams instantly to their registered accounts to manage a backup. To contact Lucidchart customer service through the application, tap the horizontal lines on the bottom right corner of the screen to send a request.

To contact the Lucidchart help centre online, visit the company website and click Contact Sales on the homepage. That will direct you to submit a form sharing your request. This option is best to discuss how an enterprise plan boosts collaboration and productivity across teams and workflows. Customers seeking efficient responses must include their first and last names, company email, phone number, and the details relevant to the query. People who submit this form agree to the company's privacy policy and to receive emails about their products and services. You can also contact Lucidchart customer service via the website through different options featured on the Contact page.

Lucidchart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Lucidchart is 8444658243.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Monday. The average call time is 2 minutes.

  • People call Lucidchart mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Lucidchart Website:

Lucidchart Help Center:

Corporate Office Address:

Lucid Software Inc.
10355 S Jordan Gateway, Suite 150
South Jordan, Utah 84095
United States

Lucidchart Rating Based on 3 Reviews

Rating details

1.7
more details
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of Lucidchart Customer Service Calls

23 TOTAL
CALLS
01:32 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lucidchart?

Payments and Charges Question:

  • “Billed twice on my account”
  • “Billing issue”
  • “Billing”

Account Question:

  • “A subscription was started by mistake”
  • “Cannot Log In”

Product/ Service Question:

  • “Tech”
  • “Lost work”

Activation/ Cancellation Question:

  • “Cancel the trial offer”

Cards Question:

  • “Credit card charge”

Other Question:

  • “Zahlung”
  • “Dead car”
  • “My lucid app”

Compare Lucidchart Customer Service To

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