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Contact Lotus and Luna Customer Service

Lotus and Luna Phone Numbers and Emails

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Business Sales:

  • (805) 216-2441

Lotus and Luna Emails:

Business Customer Service
Business Sales
Customer Service
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How to Contact Lotus and Luna?

Most Popular Number:

(805) 216-2441
Total calls: 29 Last call: Jun 13, 2025
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PissedConsumer Reporter

While there is no Lotus and Luna customer service phone number, you can contact the corporate business sales department by calling 805-216-2441. If you need to reach out to consumer support, you can submit an online inquiry form on the Lotus and Luna website, send an email or message the company on one of the social media platforms including Instagram, Facebook, and YouTube.

Lotus and Luna email address for general consumer assistance is customerservice@lotusandluna.com. Customers send messages to this email when they need help with their orders, need to address shipping and delivery issues, want to know more about available payment options, and more. If you seek to connect with the business sales department, drop an email at sales@lotusanluna.com. To get in touch with the business customer support team, shoot a note to ambassador@lotusandluna.com.
Alternatively, you can message the company on social media platforms or submit an inquiry via an online form on the Lotus and Luna website.

The company is headquartered in San Diego. Lotus and Luna address is LotusAndLuna, 4490 Fanuel Street, San Diego, California 92109, United States. For reaching out to the company offline, send your correspondence to this address.

Lotus and Luna website allows customers to easily and quickly submit an online inquiry. To fill out an online form and send a message to Lotus and Luna customer care team, click the “Contact Us” button at the bottom of the page. Then, provide your full name, email, the reason for your inquiry and attach files (if applicable). After the message is sent, one of the company support agents will get in touch with you.

Lotus and Luna Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Lotus and Luna is 8052162441.

  • The longest wait times are on Friday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • People call Lotus and Luna mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Lotus and Luna Website:

Lotus and Luna Help Center:

Corporate Office Address:

LotusAndLuna
4490 Fanuel Street
San Diego, California 92109
United States

Lotus and Luna Rating Based on 7 Reviews

Rating details

2.0
more details
Diversity of Products or Services
Delivery Service
Customer service
Advertised vs Delivered

Rating stats

Rating trend

How Good is Lotus and Luna's Customer Service?

Zamarion Fce
Zamarion Fce
Feels Disappointed | Jun 15, 2025

Could only get vc mail. It is the weekend now. Still can't place order's I will try callng again tommorow Monday.

Read full quote
Collette Tdd
Collette Tdd
Feels Disappointed | Apr 25, 2025

Email doesn’t work phone doesn’t work
Seems like a very bare
bones company,
which is not great on customer service

Read full quote
Sandie A Giu
Sandie A Giu
Feels Disappointed | Sep 22, 2023

There needs to be a person avails to help with returns or questions. Not an automated message that says will get back to you between one and four days.

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Summary of Lotus and Luna Customer Service Calls

29 TOTAL
CALLS
01:06 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lotus and Luna?

Shipping and Delivery Question:

  • “Trying to order. Will not give me free shipping which your post card came in my mail offered free shipping with code LLSpxGLD6B”
  • “Wrong shipping address”
  • “Received a large size pant when ordered medium”

Return/ Replace Question:

  • “Return address”
  • “Need to change an address before an order gets shipped”
  • “Returns”

Request for Information Question:

  • “Place an order and put wrong sizes”
  • “Need to talk to real person”
  • “Status of exchange on order 362985”

Product/ Service Question:

  • “Damaged pants”
  • “Just placed an order and it's the wrong size. I want to change it before it ships.”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refusal to either refund or send my items or contact me back.”

Other Question:

  • “Resolve issue Terms”
  • “No respect from texts or emails”

Compare Lotus and Luna Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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