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Contact LottoGo Customer Service

How to Reach a Person at LottoGo

Verified Contact Information

Media:

  • +44 162 466 0177
    Affiliates
Send Message

Customer Service:

it@annexio.com
Mobile App
support@lottogo.com

Jobs/ Career:

hr@annexio.com

Legal:

dpo@annexio.com

Media:

support@affiliateempire.com
Affiliates

LottoGo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular LottoGo Phone Number
+44 162 466 0177
Average Hold Time
More than 10 min
Most Popular LottoGo Email Address
support@lottogo.com
LottoGo Live Agent Availability
58% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
LottoGo Customer Service Rating
4 out of 5
View full overview
PissedConsumer Club

Contact Information

LottoGo Website:

LottoGo Help Center:

Corporate Office Address:

Annexio Limited
Fort Anne South Quay
Douglas, Isle Of Man IM1 5BU
United Kingdom

How Customers Rate LottoGo Support?

4.0 / 5
Good

Based on 236 calls to LottoGo customer support through PissedConsumer.com and 2 survey responses.

Total Calls
236
Issues Resolved
7%

Why Customers Call LottoGo?

Top Reasons of Customers Calls

  • Product/ Service 43%
  • Account 16%
  • Customer Inquiries & Issues 16%
  • Payments and Charges 7%
  • Request for Information 6%
  • Activation/ Cancellation 4%
  • Shipping and Delivery 3%
  • Refund 3%
  • Return/ Replace <1%
  • Staff <1%
  • Cards <1%

Product/ Service

43%
  • "Customer complaint"
  • "Withdrawal not received"
  • "Withdrawal question"

Account

16%
  • "My documents have said pending for over a year I want to be able to access my account"
  • "Problems understanding my account"
  • "My winnings are not being added to my balance"

Customer Inquiries & Issues

16%
  • "Bonus"
  • "About winnings"
  • "Spins"

Payments and Charges

7%
  • "Deposit bonus"
  • "Transactions"
  • "Fraud"

Request for Information

6%
  • "Customer support"
  • "Verification status"
  • "verification of account"

Activation/ Cancellation

4%
  • "Unsubscribe"
  • "Cancel subscription"
  • "To cancel subscription"

Shipping and Delivery

3%
  • "Not received withdrawl"
  • "I didn't receive my money £1000 I withdraw the money and I didnt recive it I am waiting know two days"
  • "Not received cash back"

Refund

3%
  • "Explain my circumstances i need refund of all what i spent as i dont have any money to live on and its urgent thanks jodie"
  • "Refund"
  • "I need my refund"

Return/ Replace

<1%
  • "To change my card to withdraw"

Staff

<1%
  • "Customer service"

Cards

<1%
  • "Problem shooting scratch card"

Compare LottoGo Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

MrQ
stars-rating-fill
2.0 out of 5

Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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