Contact Lorna Jane USA Customer Service
How to Reach a Person at Lorna Jane USA
Verified Contact Information
Toll-Free Number:
-
1-800-469-3897
Customer Service:
-
1-480-991-081415220 N Scottsdale Road Ste 150 Kierland Commons, Arizona, 85254
-
1-972-596-22001900 Preston Rd, #205 Preston Park Village, Texas, 75093
-
1-415-563-84852090 Union Street San Francisco, California, 94124
Customer Service:
customerservice@lornajane.com
Legal:
privacy@lornajane.com.au
Privacy Inquiries
info@lornajane.com
Lorna Jane USA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Lorna Jane USA Phone Number
1 (800) 469-3897
Average Calls duration
3 minutes
Most Popular Lorna Jane USA Email Address
customerservice@lornajane.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Return/ replace, cards, shipping and delivery
Lorna Jane USA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Lorna Jane USA Phone Number | 1 (800) 469-3897 |
| Average Calls duration | 3 minutes |
| Most Popular Lorna Jane USA Email Address | customerservice@lornajane.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Return/ replace, cards, shipping and delivery |
Contact Information
Lorna Jane USA Website:
Lorna Jane USA Help Center:
Corporate Office Address:
Lorna Jane USA
1674 20th St.
Santa Monica,
California
90404
United States
Other Info (opening hours):
Chat Hours:
Sunday - Thursday: 2:00PM-2:00AM (PDT)
Summary of Lorna Jane USA Customer Service Calls
28
TOTAL
CALLS
CALLS
03:21
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lorna Jane USA?
Request for Information Question:
- “So I’ve made six phone calls this morning trying to find out a way to return two of the items that I bought online before I got the app. I’ve been giving a runaround and I’m super frustrated and I’m very angry that nobody can help me in a pro”
- “How to return something i did not order”
Shipping and Delivery Question:
- “Shipping”
- “Wrong order after waiting almost 3 weeks”
Cards Question:
- “Trying to use my gift card”
- “Can find a gift card”
Return/ Replace Question:
- “Return”
Payments and Charges Question:
- “My discount didn't apply to my order”
Product/ Service Question:
- “Defected item”
Other Question:
- “Need to order”
- “Online order”
- “Refung”
Compare Lorna Jane USA Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Lorna Jane USA