King Of Prussia, Pennsylvania
1 comment
Not resolved

I went to the King of Prussia store last Saturday evening to purchase a cocktail dress.I chose a few to try and on and went into the Fitting Room.

From there, my experience was downhill. There were multiple empty dressing rooms -- well, empty of shoppers -- but none fit to try on clothes. Clothes were stacked on every hook and chair with no place to put my clothes or the ones I wanted to try on. The floors were dirty.

The cleanest was the handicap room. What was really appalling was that when I sat on the bench in the handicap room, the bench pulled away from the wall and sagged! Needless to say, I did not stay to try on my dresses.

And, by the way, right outside of the dressing room was a cash register with a person sitting doing nothing.See photos.

I liked: None.

I didn't like: Lack of care for consumers.

Review #884346 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution clean dressing rooms!

Had an Experience with Lord And Taylor?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LTCustomerRelations
Lord And Taylor Verified Representative
Hello,
Thank you for your feedback. Please contact me at ltstorecorpissues@hbc.com so that I can look into your issue further.
Thank you!

You May Also Like

"I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through..." Read more
"The Blair VIP Plus program is a complete scam. I have been charged twice on my card for a charge of $14.95 for the VIP Plus program that promised to..." Read more
"Yesterday, I bought a bag at Lord and Taylor Store on Tysons Corner, Virginia. It's J.fold men's bag. After I came home, I found a price tag inside the bag...." Read more
"Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if..." Read more
"After four years with Vivant, tried to switch my service and was told my 3 year contract had been auto renewed and i was billed $1275 for canceling my service...." Read more
"I have bought this product (frozen green beans, Giant brand) numerous times and I make them as a treat for my dog. I know you can sometimes find things other..." Read more
"Buyer beware. Great customer service, anything to get you in a vehicle. However they know nothing about their vehicles like a normal used car dealer. We were showed the damage..." Read more
"Chantelle Kaitschuck is wanted by the Texas Attorney General and has a warrant out for her arrest. Anyone who knows of here whereabout should contact the Texas Attorney Generals Office..." Read more