King Of Prussia, Pennsylvania
1 comment
Not resolved

I went to the King of Prussia store last Saturday evening to purchase a cocktail dress.I chose a few to try and on and went into the Fitting Room.

From there, my experience was downhill. There were multiple empty dressing rooms -- well, empty of shoppers -- but none fit to try on clothes. Clothes were stacked on every hook and chair with no place to put my clothes or the ones I wanted to try on. The floors were dirty.

The cleanest was the handicap room. What was really appalling was that when I sat on the bench in the handicap room, the bench pulled away from the wall and sagged! Needless to say, I did not stay to try on my dresses.

And, by the way, right outside of the dressing room was a cash register with a person sitting doing nothing.See photos.

I liked: None.

I didn't like: Lack of care for consumers.

Review #884346 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution clean dressing rooms!

Had an Experience with Lord And Taylor?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LTCustomerRelations
Lord And Taylor Verified Representative

Hello,

Thank you for your feedback. Please contact me at ltstorecorpissues@hbc.com so that I can look into your issue further.

Thank you!

You May Also Like

Lord And Taylor - Deceive the original price Lord And Taylor "Yesterday, I bought a bag at Lord and Taylor Store on Tysons Corner, Virginia. It's J.fold men's bag. After I came home, I found a price tag inside the bag...." Read more Lord And Taylor - Ordered a leather Jacket !!!!!!! Lord And Taylor "Ordered a leather jacket from your online site in a medium received a e-mail that was sending me a x small. Called your customer service department as soon as I..." Read more Customer Service Inadequate, Lord and Taylor Does Not Stand Behind Their Merchandise! Lord And Taylor "Purchased a gown for my daughter's wedding and within an hour of donning the dress, the photographer pointed out the fact that a rhinestone had fallen out along the front..." Read more I had the most awful experience with Modlily Modlily "DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more Luminess Air - Bottles spilling airbrush unit broke after less than a year Luminess Air "I have had issues with the makeup bottles I had to buy my own bottles because the originals were breaking and when I shook the contents with the caps on..." Read more Dressilyme - Sent me a damaged dress that was not customized Dressilyme "I ordered a ball gown from them in late January. I paid extra to have it customized, to the tune of 160 dollars. Nearly two months later, they sent me..." Read more Rosegal - RESOLVED Rosegal "Order No : Z1703211334423875 “Acquired rosegal.com brushes, were very pleased !!! The time will come and you begin to understand that to apply makeup with brushes, much easier and better...." Read more Samsung Electronics - *** Samsung Samsung Electronics "I am a DIE-HARD Samsung customer (well until recently I was). I mean I have Samsung everything. Phones, TV's, Microwave, Washer/Dryer, Fridge, Freezer. When Samsung releases a new phone it's..." Read more