Contact Lookout Customer Service

The Lookout phone number for customer service-related inquiries is (857) 226-4428. You can call this helpline for general information about the company, its products, features, premium services, and pricing. The customer care agents will be ready to assist with product setup, configuration, and troubleshooting. You can also use this number to contact tech experts for help with account login, password resets, subscription access, and support with the Lookout app or security features. The same phone line can be used to report suspicious activity or malware samples, discuss phishing alert concerns, and request mobile threat protection. General feedback, ideas, and suggestions can be shared over the phone as well.

The Lookout email address for general questions and information requests is info@lookout.team. You can use it to learn more about the company, its products, features, policies, and pricing. You can also inquire about mobile threat protection and malware detection via email. The Lookout contact email for technical support is mayday@GetALookout.com. The tech experts at this address are ready to help with device security issues, unsafe app warnings, and phishing alert concerns. Suggestions, complaints, and general feedback can be sent to this email as well. Alternatively, you can share your experience, concerns, and ideas by using the online form on the official website. Claims can be sent to rebates@getalookout.com.

The Lookout headquarters address is Clear View, Inc., 1070 Broadway, Somerville, Massachusetts 02144, United States. Information requests, official correspondence, legal notices, and other documentation can be sent to 1 Broadway, 14th Floor, Cambridge, MA 02142. The same Lookout address can be used by business customers to discuss partnership opportunities, benefits, and requirements. You can also contact the customer service team by post to share your feedback, offer a product suggestion, or file a complaint. If you need to reach the Data Protection Officer with your Privacy Policy concerns or Data Protection requests, you can send them to the Lookout office mentioned above.

The Lookout hours of operation depend on the type of service and customer plan. Premium and Premium Plus customers can access support 24/7. Regular customer care requests are handled during standard regional business hours, which for North America are Monday to Friday from 6 a.m. to 5 p.m. PST. In other regions, the operation hours are generally Monday to Friday from 9 a.m. to 5 p.m. local time. During these hours, you can contact Lookout customer service by phone or via chat for general information or assistance with tech-related issues. Alternatively, you can send an email to the customer relations team or submit your request via the website whenever convenient.

To get in touch with the customer service team online, visit the Lookout website and click the chat icon in the bottom right corner of the screen. Type your question to initiate the conversation, and the customer care agent will typically respond to your message within several minutes. Alternatively, you can click the Contact tab at the top of the homepage and fill out the request form with the required information and issue details to submit your inquiry. To follow or message Lookout on social media, click the preferred platform’s icon in the Follow Us section at the bottom of the main page.