Long Island Rail Road Phone Numbers and Emails

Customer Service Number:

  • (718) 217-5477
Claim Your Business

Contact Information

Corporate Office Address:

Long Island Rail Road
Jamaica Station
Jamaica, New York 11435
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30 AM - 5 PM

Long Island Rail Road Rating Based on 3 Reviews

Rating details

2.3
more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Long Island Rail Road Customer Service Calls

51 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Long Island Rail Road?

Request for Information Question:

  • “Need to know if trains running today”
  • “Wyandanch train station to Antonia you know how to go”

Employment Question:

  • “Job information”
  • “Pay off a ticket”

Payments and Charges Question:

  • “Charge for a ticket I didn't get”
  • “Veterans get a discount”

Cards Question:

  • “Weeky ticket machine in Island Park will not take card payment”
  • “I left my bank card at the ticket counter at Jamaica station”

Product/ Service Question:

  • “Why are you doing trackwork on Jewish New Year when customers need the trains to be running?”
  • “Can't order tickets on line.”

Staff Question:

  • “No train service”

Account Question:

  • “My Device is locked can't see my account”

Refund Question:

  • “Ticket refund”

Other Question:

  • “Schedule”
  • “Parking”
  • “Scheduling”

About

Related Companies

MTA, MTA Bus Time, Select Bus Service

Long Island Rail Road reviews and complaints

Long Island Rail Road is ranked 21 out of 230 in Transport category

Compare Long Island Rail Road To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Eurostar
12 reviews
1.4
East Midlands Railway
2 reviews
2.0
Lyft
28582 reviews
1.8
Write a review
Do you have something to say about Long Island Rail Road? What happened? What can we help you with?
Submit review Don't show this popup