Contact Long Island Rail Road Customer Service
Long Island Rail Road Phone Numbers and Emails
Customer Service Number:
-
(718) 217-5477
Long Island Rail Road Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Long Island Rail Road is 7182175477.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 4 minutes.
Be prepared for the call as Long Island Rail Road may ask you for the following information to identify you as a customer: first and last name, email or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Long Island Rail Road is 7182175477.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 4 minutes.
Be prepared for the call as Long Island Rail Road may ask you for the following information to identify you as a customer: first and last name, email or address.
People call Long Island Rail Road mainly because of request for information, product/ service, payments and charges.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:30 AM - 5 PM
How Good is Long Island Rail Road's Customer Service?
Summary of Long Island Rail Road Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Long Island Rail Road?
Request for Information Question:
- “To find out when the train to ammititville stops at Bayshore station”
- “To find out if I can bring a dog on the train in a cage”
- “Need information regarding children tickets”
Payments and Charges Question:
- “Reimbursement claim”
- “Student discount”
- “Charge for a ticket I didn't get”
Product/ Service Question:
- “Connecting train saw us pull in and left anyway”
- “I cannot buy tickets on my phone it is giving me an error of 111”
- “Why are you doing trackwork on Jewish New Year when customers need the trains to be running?”
Refund Question:
- “Ticket refund”
Employment Question:
- “Job information”
- “Pay off a ticket”
Shipping and Delivery Question:
- “Lost items”
Cards Question:
- “Weeky ticket machine in Island Park will not take card payment”
- “I left my bank card at the ticket counter at Jamaica station”
Staff Question:
- “No train service”
Account Question:
- “My Device is locked can't see my account”
Other Question:
- “Deplorable conditions at bayshore station”
- “I need the address the office close to bay shire by”
- “Some thing else”
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