Contact Long Island Rail Road Customer Service
Long Island Rail Road Phone Numbers and Emails
Customer Service Number:
-
(718) 217-5477
Contact Information
Corporate Office Address:
Long Island Rail Road
Jamaica Station
Jamaica,
New York
11435
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:30 AM - 5 PM
Summary of Long Island Rail Road Customer Service Calls
51
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Long Island Rail Road?
Request for Information Question:
- “Need to know if trains running today”
- “Wyandanch train station to Antonia you know how to go”
Employment Question:
- “Job information”
- “Pay off a ticket”
Payments and Charges Question:
- “Charge for a ticket I didn't get”
- “Veterans get a discount”
Cards Question:
- “Weeky ticket machine in Island Park will not take card payment”
- “I left my bank card at the ticket counter at Jamaica station”
Product/ Service Question:
- “Why are you doing trackwork on Jewish New Year when customers need the trains to be running?”
- “Can't order tickets on line.”
Staff Question:
- “No train service”
Account Question:
- “My Device is locked can't see my account”
Refund Question:
- “Ticket refund”
Other Question:
- “Schedule”
- “Parking”
- “Scheduling”
About
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Long Island Rail Road is ranked 21 out of 230 in Transport category
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Long Island Rail Road