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Contact London Theatre Direct Customer Service

How to Reach a Person at London Theatre Direct

Verified Contact Information

Customer Service:

  • +44 333 700 8800

Legal:

privacy@londontheatredirect.com
Privacy Inquiries
Send Message

London Theatre Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular London Theatre Direct Phone Number
+44 333 700 8800
Most Popular London Theatre Direct Email Address
privacy@londontheatredirect.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Return/ replace, product/ service and activation/ cancellation
View full overview

How to Contact London Theatre Direct?

How to Contact London Theatre Direct?

London Theatre Direct customer service phone number is +44 333 700 8800. Call the support line to speak to a company representative and learn more about new shows and musicals, plays, last minute deals and special offers, best sellers and discounts, get assistance with a return request, and address other consumer inquiries.
If you decide to contact the company via phone, please note that Monday is the busiest day of the week. The best day to contact London Theatre Direct support via phone is Thursday.

At the moment, there is no London Theatre Direct email address for consumer assistance. However, customers can submit their messages via the contact form on the London Theatre Direct website.
Do you have a privacy inquiry? Would you like to get in touch with the corporate legal team? If so, drop a line at privacy@londontheatredirect.com.

The corporate head office is based in London. Theatre Direct headquarters address is 55 Strand, London, England WC2R 0LQ, United Kingdom. If you urgently need to get in touch with the company via regular mail, send a letter to 3rd Floor, 207 Regent Street, London, W1B 3HH.

The company operates during regular business hours and can be reached by phone or a contact form on the website. During bank and public holidays, the usual work schedule can change. If you need more detailed information about the hours of operation on major celebration dates, please get in touch with the support team beforehand.

Along with calling and emailing, customers can also submit their inquiries via the London Theatre Direct website. Click the “Contact Us” button at the top of the page to fill out an online form. After you provide the required information and click the “Submit” button, the message will be sent directly to the customer care team. After some time, one of the support representatives will be in touch with you.

PissedConsumer Club

Contact Information

London Theatre Direct Website:

London Theatre Direct Help Center:

Corporate Office Address:

London Theatre Direct Ltd
55 Strand
London, England WC2R 0LQ
United Kingdom

Other Info (opening hours):

Postal Address:

3rd Floor

207 Regent Street

London, W1B 3HH

More contact details

Summary of London Theatre Direct Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call London Theatre Direct?

Return/ Replace Question:

  • “Replace of tickets”
  • “Need to change a date”
  • “Need to exchange ticket.”

Product/ Service Question:

  • “Problem with tickets”
  • “Food”
  • “Voucher error”

Refund Question:

  • “Ticket refund confusion”
  • “Ticket refund”

Activation/ Cancellation Question:

  • “Cancel tickets andRefund”
  • “Cancel tickets”

Shipping and Delivery Question:

  • “I have tickets for tonight's performance of Jesus christ superstar, we have arrived in London this afternoon and my husband who has cancer is unwell and after our journey and can't attend could we swap the tickets for tomorrow night please”

Request for Information Question:

  • “About my tickets for aspects of love. 28 June.”

Other Question:

  • “Something came up”
  • “Gift vouchers”
  • “To see a show”

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