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LogistiCare Phone Numbers and Emails

Toll-Free Number:

  • (800) 486-7647
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Customer Service:

  • (404) 888-5800

Humana National Medicare:

  • (866) 588-5122

Unitedhealthcare Medicare National:

  • (866) 418-9812

LogistiCare Emails:

Business Customer Service
Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Sales/ Reservations
kathryn.stalmack@logisticare.com
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LogistiCare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call LogistiCare is 8004867647. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call LogistiCare mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

LogistiCare Solutions, LLC
1275 Peachtree Street NE, 6th Floor
Atlanta, Georgia 30309
United States

Fax:

+1 (404) 888 5999

LogistiCare Rating Based on 4 Reviews

Rating details

1.2
more details
Product or Service Quality
Turnaround Time
Tracking Tool
Value for money

Rating stats

Rating trend

How Good is LogistiCare's Customer Service?

Sophia S Czp
Sophia S Czp
Feels Disappointed | Apr 27, 2024

Because y'all have contracted people from Albany Bainbridge and Moultrie and they don't know nothing about Thomasville they drop me off at the doctor's office at 10:00 a.m. and I had to get walk all the way home I sat there for 3 hours then when I got home at 5:08 when they message me saying that my ride was at the facility to pick me up I mean I'll be sitting there from 10:00 a.m. to 5:00 a.m. it don't make no sense when I asked him to let me ride with SJC that's why I've been riding with I have no problem with them they had these people how you relate to your appointment it don't make no sense if we asked to ride but who we want to ride we should be I don't even feel comfortable with some of them people it's a little girl from Albany she can't drive what we're done and the other people be complaining about it

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Dustina Dfd
Dustina Dfd
Feels Disappointed | Nov 08, 2022

Number 6325**** Michael J Gapp Dob 03/05/1957 never received check for gas reimbursement its been 3 months! Spoke to one representative said check was sent out. IAM DISABLED AMPUTEE I NEED MY GAS REIMBURSEMENT

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Summary of LogistiCare Customer Service Calls

222 TOTAL
CALLS
03:13 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LogistiCare?

Activation/ Cancellation Question:

  • “Activation code”
  • “Cancellation of rides”
  • “Trip cancelation”

Payments and Charges Question:

  • “Reimbursement card reference number”
  • “Mileage reimbursement”
  • “Billing”

Request for Information Question:

  • “Ride to Dr appointment”
  • “Appointment”
  • “To check if I can see if I can get a ride”

Product/ Service Question:

  • “Because my address is not right in your systems”
  • “I want my worker fired”
  • “Book a ride”

Cards Question:

  • “Card help”
  • “Card won't wotk”
  • “Need a new card”

Shipping and Delivery Question:

  • “Didn't get paid”
  • “Never received my passes to go to the doctor”
  • “Been trying for 3 weeks to get the taxi to pick us up we been to the Drs and had the 2015 form faxed 6x .we call every day and keep being told our form has to be reviewed..we cannot afford public transportation and need to be at the clinic 6 days a w”

Employment Question:

  • “Job”
  • “Employment”

Account Question:

  • “To help with my training username and password”

Other Question:

  • “Book a ride”
  • “Med ride”
  • “Nj”

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