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Contact LOFT Outlet Customer Service

LOFT Outlet Phone Numbers and Emails

Toll-Free Number:

  • (833) 845-4439
Call customer service
Send Message

Customer Service:

  • (614) 534-2756
    International Clients
  • (888) 563-8444
    U.S. Toll FREE

LOFT Outlet Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?

How to Contact LOFT Outlet?

Most Popular Number:

(833) 845-4439
Total calls: 25 Last call: Jun 13, 2025
author avatar
PissedConsumer Reporter

There is a specific LOFT Outlet customer service phone number that is provided to the clients, and it is 833-845-4439, which makes it easier for the customers to call in with their problems. The customers have also stated that 59% of them have contacted this LOFT Outlet phone number regarding their problems, and it has also been noted that the longest waiting time is witnessed on a Wednesday while the shortest one is on Sundays. LOFT Outlet’s customers often call in to speak with the company’s customer service representatives for returns/ replacements, payments/ charges, and other customer issues.

The direct contact for the customer service department is through the LOFT Outlet email clientservices@LOFTOutlet.com, to which customers can always turn with any inquiries or complaints they may have. Analyzing the customer response, 90% of the customers have reported using this email address to reach out to the company’s support team. This LOFT Outlet address is appropriate for clients who prefer text-only correspondence or have to include files or links connected with the customer’s request. In this case, customers are assured of a positive response from the LOFT Outlet customer service team through this dedicated email address.

The LOFT Outlet address situated at 6040 Collier Boulevard, Naples, Florida 34114, United States for the headquarters of the LOFT Outlet. This corporate office is the headquarters of the particular company, and it manages all the functions of the business, ranging from production of a product to the sales department. This address is situated in Naples, Florida, which means that the clients can pay them a visit or send letters and parcels. Such position of headquarters is very appropriate and easily accessible for customers, investors, and partners, which makes this element as an integral part of LOFT Outlet’s facilities.

LOFT Outlet has a flexibility of working hours to suit the customer’s tight calendar. Monday to Friday, the store operates from 8 AM to 11 PM EST meaning customers can shop in the morning, afternoon, or evening. On weekends, LOFT Outlet hours of operation start at 9 AM and close at 9 PM EST on Saturday and Sunday, giving customers a full day to shop. These hours also help the clients to visit the LOFT Outlet at their most convenient time to get the best outfit or resolve any problem they may encounter.

On the LOFT Outlet website loftoutlet.com, there are several methods through which customers can reach them. The “Contact Us'' page opens a customer’s possibility to send his/her concerns and comments through an email that is promptly answered in a polite manner. Moreover, the website provides a phone number that the customers can call in business hours. This is an added advantage since the customers will be directly talking to the customer service personnel in case they have anything to ask or to complain about. The website also has the “Chat Now” button where the customers can speak to a representative and get immediate assistance and resolve their problems.

LOFT Outlet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call LOFT Outlet is 8338454439. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call LOFT Outlet mainly because of return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

LOFT Outlet Help Center:

Corporate Office Address:

LOFT Outlet
6040 COLLIER BLVD
Naples, Florida 34114
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM - 11 PM EST

Saturday - Sunday: 9 AM - 9 PM EST


Mailing Address:

8323 Walton Parkway,

New Albany, OH 43054

More contact details

LOFT Outlet Rating Based on 4 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of LOFT Outlet Customer Service Calls

38 TOTAL
CALLS
02:34 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LOFT Outlet?

Return/ Replace Question:

  • “Return”
  • “Return label”
  • “Received text about phone number change”

Payments and Charges Question:

  • “Discount”
  • “Fraud”
  • “Credits”

Shipping and Delivery Question:

  • “Never received refund for order never received”
  • “Lost package”
  • “Order issues”

Product/ Service Question:

  • “Purchased item that was not received”
  • “Complaint”

Account Question:

  • “Reward points”
  • “Reward”

Cards Question:

  • “Gift card confusion”
  • “I've been trying to use my card but it says unable to use it.Very frustrating”

Request for Information Question:

  • “I need help with a few items”
  • “Place order”

Staff Question:

  • “Bad customer service”

Other Question:

  • “Sweater has big dirty spots”

Compare LOFT Outlet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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