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I called yesterday morning 11/7/2022 for service and was scheduled for service at 12pm. At 12:53pm I called and said I have not seen the locksmith.
They said he called. I stated I am working from home and in meetings so I can't always answer my cell just show up because there are three people here (wife, daughter, and me). Called the locksmith's cell and said the same thing. Do not call just come to the address given.
He said he would come in an hour. Two hours later I called the locksmith and asked where are you. He stated he got tied up and would be at my house in 30 minutes. I mentioned again don't call just show up I am home.
1 hour 30 minutes later I called the main office and said send me another locksmith because the one they allotted for me is not working out. The lady said well he called and said you are not answering the telephone. I was very disappointed and irritated then. I mentioned I talk to this office once and the locksmith twice not to call and just come out and now you mention me not answering the telephone is the reason no one has come to my house is crap.
The lady said she would look into it and get back to me to get someone to come out. This was now about 5pm.
Waited and you guessed it - no call back and no service. They also don't post the negative comments on their website.
User's recommendation: Don't Waste Your Time.
Preferred solution: The quality service at the proper price. Now with all the time I have taken I should get a huge price reduction. .
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